Plan B: Define Your Optimal Customer Journey
Define, quantify and measure the optimal journey for customer utilization to maximize engagement, customer success and upsell opportunities.
Identify the key ‘sticky’ features of your application
How often should these features be engaged with by a healthy user?
In what sequence? Time between features?
Create specific metrics to align with the ‘Optimal Customer Journey’
Measure current customer utilization vs the ‘Optimal Customer Journey’
Key Deliverables
Through a discovery session , we help you identify your ‘sticky’ features & create the optimal journey:
Data analysis review in our SaaS Platform, providing a snapshot of current utilization health.
Short-term countermeasure & longer-term strategic recommendation
Timing:
30-day engagement
Current Offering:
$1,500!
50% Off
the regular price of $3,000